Welcome to CBD Dumpling House, located at Shop FG13C, Canberra Centre, Scotts Crossing, Canberra, ACT 2601, Australia. By visiting our restaurant, placing an order, making a reservation, or using any of our services, you agree to the following Terms of Service. These terms ensure a smooth dining experience for all our guests.

1. General Information

CBD Dumpling House operates as a dine-in and takeaway restaurant offering authentic Chinese cuisine. Our goal is to provide high-quality food, excellent service, and a welcoming atmosphere. By using our services, you acknowledge and agree to our restaurant policies outlined below.

📍 Address: Shop FG13C, Canberra Centre, Scotts Crossing, Canberra, ACT 2601, Australia
📞 Phone: +61 2 6262 8855

2. Reservations & Walk-Ins

• Reservations: We encourage customers to make reservations in advance, especially during peak dining hours. Reservations can be made by calling our restaurant.
• Walk-Ins: We welcome walk-in guests; however, seating is subject to availability. Larger groups are advised to book ahead.
• Late Arrivals: If you are more than 15 minutes late for your reservation without prior notice, we may offer the table to other guests.

3. Payment Policy

• We accept cash, credit cards, and debit cards.
• Prices listed on our menu are in Australian dollars (AUD) and are subject to applicable taxes.
• Any outstanding balances must be settled at the time of dining.

4. Service & Conduct

• All guests are expected to conduct themselves respectfully towards staff and other customers.
• We reserve the right to refuse service to any individuals displaying inappropriate or disruptive behavior.
• Customers who cause damage to property will be held responsible for repair or replacement costs.

5. Food Quality & Allergies

• We take pride in serving fresh, high-quality Chinese cuisine. However, our food may contain common allergens such as peanuts, shellfish, soy, gluten, dairy, and sesame.
• While we make every effort to accommodate dietary restrictions, we cannot guarantee an allergen-free environment. Please inform our staff of any allergies before ordering.

6. Takeaway & Delivery

• We offer takeaway services, and customers are responsible for checking their order before leaving the premises.
• Once food has been taken from the restaurant, we are not liable for any spoilage due to improper storage or handling.
• Delivery services may be available through third-party platforms (if applicable). CBD Dumpling House is not responsible for any issues arising from third-party delivery services.

7. Liability & Personal Belongings

• CBD Dumpling House is not responsible for any personal belongings lost or stolen on the premises.
• Please keep your valuables secure at all times.

8. Refund & Cancellation Policy

• All sales are final, and we do not offer refunds unless an error has been made on our part.
• If there is an issue with your order, please notify our staff immediately, and we will do our best to resolve the situation.
• Reservations may be canceled with prior notice. No-shows or last-minute cancellations may affect future bookings.

9. Privacy Policy

• We may collect personal information (such as names and contact details) for reservations, inquiries, or promotions.
• Your information will not be shared with third parties without your consent, except as required by law.

10. Changes to Terms of Service

CBD Dumpling House reserves the right to update or modify these terms at any time. Any changes will be reflected on our website (if applicable) or available upon request.

By dining at CBD Dumpling House, you acknowledge and accept these Terms of Service. We look forward to serving you and providing an exceptional dining experience!

 

📞 For inquiries, call us at: +61 2 6262 8855
📍 Visit us at: Shop FG13C, Canberra Centre, Scotts Crossing, Canberra, ACT 2601, Australia